Shipping Policy
General Rules
Delivery Timing
Order processing times can vary. On average, fulfillment time is calculated in business days, and it's 2–5 business days for all production techniques but that depends on the time of the year or product. These are estimated times. After fulfillment shipping times are estimates, not guarantees. Some products can take over 15 days or more to arrive. The estimates don’t include the time it takes to create your products. All the products on this website are handled by a third-party provider.
The shipping provider ships more than 1 million items each month, and partners with carriers like USPS, FedEx, DPD, and DHL to give you the best possible shipping experience.
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Due to logistical limitations beyond our control, we may not be able to ship to some countries. Additional fees and surcharges may apply (depending on destination).
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Please know we are not responsible for the potential shipping service interruptions of other parties.
If the carrier tracking indicates that the product was delivered, but you didn't receive the item, The Fix-it Fakes and/or the product manufacturer will not make any refunds and will not resend the product.​ If carrier tracking indicates that a product was lost in transit, The Fix-it Fakes can make a written claim on your behalf for replacement of (or credit) the lost product in compliance with our third party vendor’s Return Policy. For products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to investigation and sole discretion.
We cannot guarantee delivery to P.O. boxes.
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Shipping Pricing
At The Fix-it Fakes, we aim to make checkout effortless. To simplify our process, our product prices include shipping costs, which are calculated based on weight and location. This ensures you see the total cost upfront.
We understand that our shipping/pricing policy may not align with everyone's expectations. However, our focus remains on delivering value through innovative design and meaningful messages that resonate with society. We appreciate your understanding and support.