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Privacy Policy

October 16, 2024

If you are a consumer in Canada, this privacy policy ("Privacy Policy") explains how The Fix-it Fakes collects, uses, processes, discloses, and retains your personal data when you access or use our websites, products, or services that display this Privacy Policy (collectively, the “Services”). This Privacy Policy also applies to personal data we collect when you shop, engage with us on social media, or otherwise interact with us.

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Please review this Privacy Policy carefully. These notices may supplement or clarify our privacy practices and may provide you with additional choices about how we process your personal data. Our privacy practices are subject to applicable laws in the places in which we operate, which means we engage in the practices described in this notice in a particular country or region only as permitted under the laws of such jurisdictions.

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1. Information We Collect

We collect personal information that you voluntarily provide to us when you make a purchase, send an incentive or interact with our services or communication forms. The types of personal information we may collect include:

Full name

Shipping address

Email address

Phone number

Payment details and transactions data (handled through third-party payment processors)

This information is essential for processing your order, shipping products, providing customer support, among any other communication correspondence.

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2. How We Use Your Information

We use the information we collect in the following ways:

To fulfill and manage your orders, including shipping and delivery.

To contact you regarding your purchase, order updates, and customer service inquiries.

To allow you to save your information for faster future checkouts, if you choose.

To comply with legal obligations.

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3. Disclosure of Information to Third Parties

We may share your personal information with trusted third parties to help provide our services, including our website platform providers, which stores and processes data; our print-on-demand service provider that handles order fulfillment.

 

Payment processors: Your payment details are securely processed through third-party payment gateways. We do not store any payment information.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

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4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. While we take reasonable steps to protect your data, no system is 100% secure, and we cannot guarantee absolute security of your information.

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5. Retention of Data

We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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6. Your Rights

Under applicable laws, you have the right to:

Access and review your personal information.

Request corrections to your information.

Request the deletion of your data (subject to certain legal obligations).

Withdraw consent for us to process your personal data at any time, where applicable.

To exercise any of these rights, please contact us using the information below.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date noted at the top. Please review this policy periodically.

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8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us by emailing us at or completing this form.

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We may update this Privacy Policy periodically. When we make changes, we will update the Date at the top of this page. If there are significant changes, we will take additional steps to notify you, such as posting a notice on our website’s homepage or sending a notification directly. We recommend checking this Privacy Policy from time to time to stay informed about how we handle your personal information and any options you have regarding its use.

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